Administration Apprentice

We are recruiting an Administration Apprentice to join our Norwich Office.

We have an exciting opportunity for an Administration/Reception Apprentice to join the team in our Norwich office.

As an administration/reception apprentice you will primarily support the administration, secretarial and reception department of the busy Norwich office carrying out the key duties when required for each particular team. You will be the main cover for reception in the absence of the full-time receptionist so client contact will be a key part of the role alongside the other administration tasks. The teams within the support department consist of office assistants, secretaries and receptionists. Alongside the duties below you will study the business and administration apprenticeship framework whilst being fully supported in your learning by the team and the firm.

This is a fantastic opportunity for those looking to start their careers or for those looking to change career.

Job responsibilities

Duties will include, but are not limited to:

  • Providing daily reception cover
  • Meeting and greeting clients
  • Dealing efficiently & effectively with incoming calls
  • Providing admin support to all departments
  • Filing, scanning and electronic archiving
  • Maintaining the quality of the stored files
  • General typing
  • Sorting and allocating post
  • Scanning and archiving client correspondence
  • Managing information with the utmost discretion.

Person specification

  • Be friendly, motivated and possess a ‘can do’ attitude
  • Have an awareness of the services provided by the firm
  • Learn new things quickly and be eager to learn
  • Use your own initiative and be able to identify when assistance is needed in finding a technical solution
  • Have a good level of verbal and written communication skills, in order to communicate with colleagues and partners and start to communicate with clients regarding basic information/queries
  • Be methodical and organised
  • Show enthusiasm to develop your technical knowledge, skills and experience
  • Be aware of the need to meet deadlines set and the importance of raising any issues with senior members of staff


  • 21 days annual leave (increasing with grade and service)
  • Competitive salary
  • Employee assistance programme
  • Annual paid volunteering day
  • Life assurance scheme

Apply online

Fill in the form below to apply for this role.


Date posted: 2021-12-13, Valid until: 2022-01-04

Type: Full Time

Bankside 300,
Norwich, Norfolk,
NR7 0LB, United Kingdom

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