Different because you are: that is the way one of the region’s leading accountants, business advisers and financial planners, Lovewell Blake, describes its approach, an ethos which has struck a chord with business owners and private clients across Norfolk, Suffolk, and, more recently, Cambridgeshire.
The firm’s unique approach sees it making a point of building a picture of each client, understanding all the things which make each one different. This isn’t just the obvious financial details; their aspirations, likes, dislikes, family set-up, history and commercial operation all go towards building a highly individual picture of each client – which means the service offered can be highly individual as well.
That means individual service and advice is wrapped around each client, extending far beyond the straightforward services which should be expected from any professional accountant or financial adviser.
This individual approach is adopted when it comes to innovation as well. For example, as the move towards cloud accounting gathers pace, Lovewell Blake has combined well-respected technology solutions (including the market-leading Xero) with a personal approach, to create ‘MyLB’.
This is an innovative and fully integrated accounting service underpinned by face to face advice, at an affordable monthly price. Unlike some ‘off-the-shelf’ cloud accounting services, MyLB works with the client to tailor a custom package of services, unique to each user’s needs.
It combines Xero cloud accounting with KPI reporting and management information, alongside the expert face to face advice that all businesses appreciate (and which all too often is missing from such digital services).
It is this personalised, tailored approach to providing a service, which perfectly suits each individual client, which is striking such a chord with clients. Supported by dedicated local teams, pulling in expertise from specialists across the firm as and when needed, Lovewell Blake is providing a service which suits clients’ personalities and aspirations.This article was from the EDP Royal Norfolk Show supplement on 29 June 2016