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Making Tax Digital masterclass - Thetford

February 2019
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Our next event

Making Tax Digital masterclass - Thetford

February 2019
View details

HR masterclass: Difficult conversations (4 April)

4 April 2019


Bankside 300, Peachman Way, Broadland Business Park, Norwich NR7 0LB (sat nav NR7 0WF)

Do you dread or avoid having to discuss sensitive matters or deliver bad news to your employees? From addressing poor performance or conduct, through to offering support to an employee experiencing personal issues, difficult conversations can often take you outside of your comfort zone.

Join our HR consultants, Vicky Webber and Claire Moore, as they talk you through practical steps that will allow you to handle these conversations with confidence. Topics include:

  • what is a difficult conversation inc. conflict, personal hygiene and poor performance
  • the importance of being fully prepared
  • effective communication techniques
  • avoiding a tribunal claim

Timings:
7.45 am Registration and buffet breakfast
8.00 am Presentations
9.00 am Questions and answers
9.15 am Close
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15 February 2019
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